We have been using machine data to transform the customer experience for over 20 years. Along the way, we developed many techniques to analyze the data, but like everyone else, we were always constrained by its unstructured nature.
We founded Zebrium with the idea that machine learning could be used to perfectly structure unstructured machine data. With that as the foundation, we have built a predictive support and analytics platform with three core pillars.
Help support and engineering get to root cause orders of magnitude faster and automate a problem's detection thereafter
Delivered as SaaS, no agents, no scripting, no special expertise and no product changes required
Be able to answer any question, of any complexity, about product usage and behavior
Ajay is a passionate advocate for creating products that address real-life market needs and deliver an exceptional customer experience. As CEO, he is committed to building a world class organization, focused on improving the way customers solve a common problem. Prior to Zebrium, Ajay was VP of Product at Nimble Storage where he led product strategy from concept to annual revenue of more than $500M. Ajay started his career as product development engineer and has also held senior product management roles at NetApp and Logitech.
Larry founded Zebrium with the vision that machine learning could be used to structure product telemetry (machine data from hardware, software and SaaS) into the most valuable system of record of the customer experience. He is a recognized visionary in leveraging product telemetry to take a data-driven approach to engineering and support. Prior to Zebrium, he was Chief Data Scientist at Nimble Storage where he architected and implemented a peta-scale platform for automation and analytics (now HPE InfoSight predictive analytics). Larry has been working in this field since building the Informatics and Support Automation group (part of engineering) at NetApp in 1999. He was also CTO and co-founder at Glassbeam.
Rod is known as the as the pioneer of using data science and analytics to automate and transform the traditional technical support process. He joined Nimble Storage as an early employee where he created InfoSight predictive analytics. This allowed him to build a support model that eliminated the need for Level-1 and 2 support engineers by automating the resolution of 86% of support cases. Prior to Nimble, he co-founded Glassbeam as VP Engineering. Rod began his career in this field when he founded the NetApp Support Automation team using AutoSupport product telemetry in 1999.
With over 20 years’ experience across a diverse range of roles, Gavin has the passion and experience to define and build a new market category for Zebrium. Prior to Zebrium, he was VP of Product and Solutions Marketing at Nimble Storage where he was responsible for redefining the company’s category and positioning. He has also held senior product management, business development and technical evangelist roles in Australia and the U.S.
CEO of Sysdig
Founder & VP, Engineering
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