Auto-detect critical software issues

Don’t wait for your monitoring tool to find a software problem – it might be too late. Our machine learning catches critical problems when they first occur.

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Structure: our unfair advantage

We work with your existing logs and metrics - no software changes or additional instrumentation is needed. Integration with your application to collect logs is as simple as two kubectl commands for Kubernetes or an agent for other environments. 

Our unassisted machine learning then structures and schematizes each log line by event type and captures its parameters into their own typed columns.

under the covers

This results in a foundational dictionary of unique event types which is used to learn normal patterns and reliably detect anomalies when events "break pattern". Everything is self-managed across software versions. 

We'll tell you when something bad happens

We automatically detect badly behaved software. Our ML-based anomaly detection catches critical "new" issues. And we make it really easy to build signatures that alert you on issues you know about. We avoid alarm fatigue by only alerting on issues that can be characterized with extremely high-confidence as being critical.

Examples of auto-detected problems:

Detected critical authentication issue six hours before the APM and monitoring tools caught the problem. Detected a database restart in a stack trace which would have led to service disruptions. Prevented an outage by catching a crash of a critical service. Quick drill down exposed memory buffer overflow as the root cause. Detected a rare error while saving encryption keys, which would have led to loss of data if undetected. Auto-detected a spike in cache refresh time that impacted user experience (missed by monitoring tool as metric had not been instrumented).
anomaly

Anomaly detection that actually works

Only because we have a structured representation of events and a dictionary of unique events types can we use ML to  learn normal patterns and uncover anomalies. Examples of factors that contribute to anomaly scoring: new or rare event, event severity, change in frequency, change in periodicity, correlation between anomalies across one or more files or streams, etc.

Finding anomalous patterns lets us detect problems early (not just when their symptoms can be observed).

Don’t get bitten by known problems

We make it dead simple to build accurate and durable signatures to auto-detect known issues (even for issues that exhibit themselves as a very complex series of events). The process takes just a few clicks and starts by selecting the relevant events. You can then set: the event order, the time period for the events to occur, the specific event types that must occur, and variable values and constraints within the events. Now if the problem happens again, you'll be automatically notified and taken straight there. 

signature builder
event viewer 3

A new way to interact with your data

We've achieved the impossible - a familiar and intuitive event viewer, with super-powers that let you easily interact with your data (all made possible because we've perfectly structured the underlying data sets). Here are just some of the things you can easily do:
- Select any metric or string and instantly see it charted (and of course no human had to build a parsing expression to do this)
- Get rid of spammy events with just a click
- Filter so you see only specific event types
- See data from multiple sources interleaved in time series order (and then click back to just one source)
- Navigate directly to any known issue, anomaly or exception (or any user defined "track")
- Create navigable visualizations from event types, strings, metrics (with or without constraints)
- And a whole lot more...

 

Collaboration

We make it simple to share your current view and the steps you’ve taken to get there. This lets you easily collaborate with other developers and testers.

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Ze CLI

For the power user we offer a CLI that gives you fine-grained access to the underlying structured log, metric and anomaly data. This includes the ability to perform SQL queries of arbitrary complexity and query our dictionary of events.

Security

We adhere to industry best practices for security including: encryption of data in flight,  AES-256 encryption of data at rest, granular removal of sensitive records or fields, secure isolation of customer data and option for a dedicated instance and VPC. All customer data will be deleted upon termination of service or by request.

security

Getting started is free and easy

We have built a SaaS platform that’s intuitive and easy to use. Integration with your application is as simple as two kubectl commands for Kubernetes, or a simple agent for other environments. No software changes or additional instrumentation required. 

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Get a live demo

Please fill in your contact details to get a live demo or to find out more. 
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